Terms of Service
Rules for using Wazent responsibly and professionally.
These terms describe the basic conditions for using Wazent, a SaaS service operated by Emmyta Hub Systems, including account responsibility, WhatsApp compliance, billing, and acceptable use.
Business use
Wazent is intended for legitimate businesses managing customer conversations and WhatsApp automation.
No abuse
Spam, fraud, impersonation, unlawful content, credential sharing, and unauthorized messaging are not allowed.
Provider rules
Your use of Wazent must also follow Meta WhatsApp, Paystack, Clerk, Resend, and other connected provider rules.
Using Wazent
By using Wazent, you confirm that you are authorized to act for the business connected to the account and that information you provide is accurate.
Emmyta Hub Systems is the legal service provider and operator of Wazent.
You are responsible for account activity, team access, customer messaging, connected integrations, and protecting login credentials and provider secrets.
WhatsApp messaging responsibility
You must only message customers where you have the right permission, legal basis, or consent required for your business and location.
You are responsible for complying with WhatsApp Business Messaging policies, Meta terms, applicable laws, anti-spam requirements, consent requirements, and template messaging rules.
Customers retain responsibility for their WhatsApp Business Account, phone number, message content, template submissions, broadcasts, opt-outs, and account quality.
Acceptable use and suspension
You must not use Wazent for spam, fraud, illegal activity, harassment, prohibited content, impersonation, deceptive conduct, or unauthorized messaging.
Wazent may suspend or restrict integrations, workspaces, or accounts that violate platform rules, create security risk, or expose Wazent or other users to abuse.
Billing and plans
Paid plans, limits, renewals, and feature access are shown in the dashboard. Payments are processed through Paystack or approved payment providers.
If a payment fails, access to paid features may be limited until billing is resolved.
Service changes
Wazent may improve, change, suspend, or discontinue features when needed for security, reliability, provider changes, compliance, or product direction.
These terms are provided for product clarity and are not a substitute for legal advice. Contact us if your business requires a formal agreement.