WhatsApp Chatbot
A WhatsApp chatbot that supports real customer workflows.
Use Wazent to answer common questions, collect customer intent, guide product conversations, and hand over to your team when needed.
Common replies
Answer repetitive questions quickly while keeping your brand voice consistent.
Guided paths
Use flows and rules to move customers toward ordering, support, or follow-up.
Human takeover
Let the team step in when a message needs a personal response.
What a WhatsApp chatbot can handle
A WhatsApp chatbot can help answer questions about products, pricing, delivery, payment, order status, appointments, and business hours.
Wazent keeps chatbot behavior connected to your inbox so your team can see what happened and continue the conversation when needed.
Designed for real businesses
Wazent is useful for businesses that receive customer questions repeatedly and want faster first responses without forcing customers through complicated menus.
The chatbot can support simple journeys while still leaving room for human judgment.
Works alongside templates
Some WhatsApp conversations can be answered inside the active customer service window. Other outbound messages may need approved Meta templates.
Wazent helps teams keep these messaging workflows organized inside one platform.
A better customer experience
Customers get faster responses, clearer next steps, and fewer repeated questions.
Businesses get more consistent communication and less manual work across their WhatsApp channel.